Interactive Help Guides
Our Self Help Guides might help with any issues and have been designed to help you get the most out of your TV or home appliances.
By clicking through the different sections of the Self Help Guides you will find “how-to” information for operating your new TV or home appliance, as well as helpful guides for configuring the different settings.
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0333 800 2200
The serial number can be located on the back of the TV on a small white sticker under the barcode. If you are unable to access behind the TV you can also find it on the box the TV arrived in. If this is also not possible some retailers may keep track of serial numbers at the point of purchase so you could always try the retailers customer service number.
0191 387 0804
The serial number is a 23 character code made up of letters and numbers and will be written under a bar-code on a small white sticker, located in one of two places :
1. Inside the fridge section on the left hand side wall behind the crisper drawer
2. On the back of the product (outside)
A small number of models will have a 12 character serial number starting “CNK…” on a product description label inside the fridge behind the crisper drawer.
0191 387 0804
The serial number is a 23 character code made up of letters and numbers and will be written under a bar-code on a small white sticker, located on the back of the product.
0333 043 6695
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