Hisense 2020 Summer Cashback Promotion
Terms and Conditions

By participating in the Promotion and/ or submitting a claim, you are agreeing to these Terms and Conditions. A full copy of these Terms and Conditions is published at www.hisenserewards.co.uk/summercashback.

1. The Promoter
1.1. The Promoter is: Hisense UK Limited of Unit 2 Meadow Court, Millshaw, Leeds, England, LS11 8LZ.

2. The Promotion
2.1. The title of the promotion is “Hisense Summer Cashback Promotion”.

3. Key Conditions of the Promotion
3.1. The promotion is an offer by the Promoter, allowing a participant to claim a cashback sum if they have purchased a qualifying product from a participating retailer during the period 17th June 2020 to 21st July 2020 (the “Promotion Purchase Period”).
3.2. The cashback amount will either be the sum of £100, £150, £170, £200, £250 or £500 depending upon the qualifying product purchased.
3.3. Participating retailers are listed in ANNEX 1 to these Terms and Conditions.
3.4. Qualifying products and the cashback sum that can be claimed in respect of each qualifying product, are listed in ANNEX 2 to these Terms and Conditions.
3.5. Claims for cashback sums cannot be submitted until 28 days has elapsed since the Qualifying Product was purchased and all claims must be submitted online in accordance with Section 4 below between 15th July 2020 and 16th September 2020 (the “Promotion Claim Period”).
3.6. The Cashback Amount will only be paid once a claim has been validated in accordance with Section 4 below. Proof of purchase is required.
3.7. The offer is limited to one claim per person, per qualifying product purchased.

4. Eligibility Requirements
4.1. The promotion is open to residents of the UK who are aged eighteen (18) or over and who have a UK bank account.
4.2. The promotion is not open to employees of the Promoter or its holding or subsidiary companies or agents or members of their immediate families or households or to anyone involved in the administration of the Promotion.
4.3. This is a consumer only promotion. Any purchases of the qualifying products on a trade or wholesale basis are excluded from the promotion.
4.4. Any purchases of qualifying products as graded goods, ex-display goods, seconds or where they are otherwise known to be imperfect goods, or as replacements, are excluded from the promotion.
4.5. No cashback sum can be claimed in respect of Qualifying Products which have been returned. You will not be permitted to claim a cashback amount until 28 days has elapsed since you purchased a qualifying product. By submitting a claim, you are confirming and representing to us that you have not returned the qualifying product in respect of which your claim is made. If you do receive a cashback sum in respect of a qualifying product which has been or is returned you agree to refund it to the Promoter.
4.6. This offer cannot be used in conjunction with any other offers made by the Promoter or its Group which are running during the same period.
4.7. In entering the competition, you confirm that you are eligible to do so and eligible to claim. The Promoter may require you to provide proof that you are eligible to make a claim.

5. How to Claim
5.1. Claims can only be made online by completing the application form which will be made available at www.hisenserewards.co.uk/summercashback.
5.2. Proof of purchase must be provided to make a claim. Proof of purchase must be in the form of a copy of an original receipt for the purchase of a qualifying product from a participating retailer during the Promotion Purchase Period. Copies of deposit receipts and/ or order confirmations will not be accepted as proof of purchase.
5.3. Claims will only be accepted where: (i) a participant has purchased a minimum of one (1) qualifying product from a participating retailer during the Promotion Purchase Period; and (ii) at least twenty eight (28) days have elapsed since the qualifying product was purchased before a claim is made; and (iii) a participant has completed the online application form, providing all required information, together with proof of purchase, within the Promotion Claim Period.
5.4. Once a completed application form has been received by the Promoter, the participant will receive a confirmation of receipt by email.
5.5. Where a claim can be verified, the participant will be notified by email and the cashback sum will be transferred to the participant’s bank account within 28 days of validation, using the bank details they have provided.
5.6. Where a claim is rejected or cannot be verified, the participant will be notified by email. Where missing information is needed to verify the claim, the participant will be given a reasonable opportunity to provide the missing information but in all cases any missing information must be provided by not later than 23rd September 2020.
5.7. For help with claim application participants can call the helpline on 01565 656 607 between 9.00am and 5.30pm, Monday to Friday (excluding bank holidays in England). However, claims cannot be made by telephone. [Note: this is a local rate number. Please check with your telephone provider for exact call costs. Calls may be recorded and monitored for training and monitoring purposes.]

6. General Conditions
6.1. The Promoter will not accept responsibility for claim applications which are lost, delayed in transit, misdirected or which otherwise do not reach the Promoter, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, except in cases of negligence, fault or deliberate act or omission of the Promoter or its agents..
6.2. The Promoter will not accept responsibility for any claim applications which are rejected or cannot be verified within the required timeframes or for any other issues, due to the provision by a participant of incorrect or incomplete information or contact details or bank details.
6.3. The Promoter reserves the right to carry out investigations and/ or take such other action as may be reasonable under the circumstances, to protect itself from fraudulent and/ or invalid claims, including (without limitation), by requesting Participants to provide additional information and/ or documentation in support of their claim and/ or by seeking verify and or validate information and/ or documentation provided with relevant third parties (including retailers). The Promoter reserves the right to reject any claims which (in its reasonable opinion) may be fraudulent or invalid.
6.4. This promotion and these Terms and Conditions do not affect your statutory rights. Faulty and defective products and products which are subject to consumer credit and distance selling transactions can be returned to the retailer for a replacement or refund, as provided for, and in accordance with, the laws in force in the country of purchase.

7. Data Protection
7.1. The Promoter is the data controller for all personal information collected via the claim portal (at www.hisenserewards.co.uk/summercashback) and included in promotion claims. The Promoter will only process your personal information for the purposes of running the Promotion, verifying, handling and fulfilling claims, dealing with disputes, investigating fraud and (if you consent) for marketing purposes.
7.2. The Promoter uses the services of The Marketing Lounge Partnership Limited (acting as a data processor) as a fulfilment agency to assist it in administering the Promotion and verifying and fulfilling claims in accordance with these Terms and Conditions.
7.3. Please refer to our Privacy Policy at (www.hisenserewards.co.uk/summercashback) for further information as to how the Promoter will process your personal information in connection with this Promotion.

8. General
8.1. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter reserves the right, at its sole discretion, to exclude you from participating in the promotion or from submitting claims or using the claims portal.
8.2. The Promoter reserves the right to suspend or cancel the Promotion and/ or to amend these Promotion Terms and Conditions at any time where (in its reasonable discretion) it considers it to be desirable or necessary to do so or where this is necessary due to circumstances beyond its reasonable control.
8.3. These Terms and Conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

These Terms and Conditions were last updated on 10/06/20.



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